Privacy Policy for Dentistry at East Piedmont

At Dentistry at East Piedmont, we are committed to protecting your privacy. This Privacy Policy describes the privacy practices related to your health information and SMS communications, ensuring compliance with HIPAA and A2P (Application-to-Person) messaging regulations.

Practice Covered by This Notice

This notice describes the privacy practices of Dentistry at East Piedmont. ‘We’ and ‘our’ refer to the dental practice, while ‘you’ and ‘your’ refer to our patients.

How to Contact Us

If you have any questions or need further information about this notice, you can contact:

Dentistry at East Piedmont
3535 Roswell Rd, Suite 55
Marietta, GA 30062
Office Number: 770-321-5558

Information Covered by This Notice

We create and maintain records about the dental care and services you receive. This notice applies to health information that identifies you and explains the ways we may use and disclose that information. It also outlines your rights regarding your health information.

We are required by law to:

  • Maintain the privacy of health information that identifies you.
  • Provide this notice of our legal duties and privacy practices.
  • Abide by the terms of our privacy notice currently in effect.

Copies of our Privacy Notice are available upon request and posted in our office.

How We May Use and Disclose Your Protected Health Information

  1. Appointment Reminders: We may use or disclose health information to contact you for appointment reminders via postcards, letters, voicemails, emails, or SMS messages.
  2. Payment: We may use and disclose health information to bill your insurance provider and collect payment for services rendered.
  3. Treatment: We may use health information to provide dental treatment or services and may share information with healthcare professionals involved in your care.
  4. Treatment Alternatives: We may use health information to inform you of treatment options or alternatives.
  5. Healthcare Operations: We may use health information for healthcare operations such as evaluating staff performance or improving services.

Disclosure to Family Members and Friends

We may disclose health information to individuals involved in your care, unless you object. We may also notify your family or others in cases of emergencies or death.

Less Common Reasons for Disclosure

We may disclose health information for specific purposes like public health activities, victims of abuse, health oversight activities, lawsuits, law enforcement purposes, organ donation, and to avert serious threats to health or safety.

A2P Messaging and SMS Communication

When you provide your phone number and opt-in to receive SMS messages, you agree to the following terms for A2P messaging:

  • Types of Messages: You may receive appointment reminders, treatment updates, promotional offers, and other marketing messages from us.
  • Opt-In: By submitting your phone number via our website or forms, you consent to receive SMS messages from Dentistry at East Piedmont.
  • Opt-Out: You can opt out at any time by replying “STOP” to any SMS message. For help, reply “HELP” or contact us directly.
  • Message Frequency: The frequency of messages will depend on your interactions with our practice and services.
  • Message and Data Rates: Standard message and data rates may apply, based on your mobile carrier plan.

We take your privacy seriously, and we will not share or sell your phone number. You can review our Privacy Policy for more details.

Other Uses of Health Information

We will only make additional uses or disclosures of health information with your written authorization, which can be revoked at any time by submitting a written request.

Your Rights

  1. Right of Access: You may request a copy of your health information in a preferred format. We will provide a paper copy if electronic is not available.
  2. Right to Amend: You may request changes to your health information if you believe it is incorrect or incomplete.
  3. Right to Request Restrictions: You may request restrictions on the use of your health information, although we are not required to agree to all requests.
  4. Right to Confidential Communications: You may request to receive communications through alternative means or locations, and we will accommodate reasonable requests.
  5. Accounting of Disclosures: You may request a list of certain disclosures we have made of your health information.
  6. Right to a Paper Copy of this Notice: You can request a paper copy of this privacy notice at any time.

Changes to This Notice

We reserve the right to change the terms of this notice and apply the new terms to all information we maintain. If changes are made, we will post a revised notice in the office and on our website.

To Make Privacy Complaints

If you believe your privacy rights have been violated, you can file a complaint with us by contacting:

Dentistry at East Piedmont
3535 Roswell Rd, Suite 55
Marietta, GA 30062
Office Number: 770-321-5558

You can also file a complaint with the U.S. Department of Health and Human Services.

Conclusion

We are committed to protecting your privacy and ensuring the confidentiality of your personal and health information. By using our services, you agree to the practices outlined in this Privacy Policy.