A note before you start
Cosmetic dentistry is one of the few investments you wear every day, in every conversation, in every photograph, for decades. The dentist you choose will shape how you smile in your wedding photos, your kid’s graduation pictures, your headshot, your everyday mirror. That permanence is the reason this decision deserves more than a Google search and a coupon.
If you are reading this guide, you have already done the hardest part. You decided your smile matters enough to research carefully. What follows is the framework Dr. Ashish Patel walks his own cosmetic dentistry patients through when they ask him how to evaluate a practice. The principles work whether you choose Dentistry at East Piedmont or another practice. The goal is a result you love, not a dentist you settled for.
The credential problem nobody talks about
Here is a fact most patients do not know. The American Dental Association does not recognize cosmetic dentistry as a specialty. That means any general dentist who graduated from dental school can put the word “cosmetic” on their website tomorrow morning. There is no board exam, no licensing body, no formal credential that separates a dentist who has placed thousands of veneers from a dentist who has placed five.
This is not a quirk. It is the central problem of the entire category. When every dentist within a fifteen-mile radius is claiming to be a cosmetic dentist, you are doing the credentialing work yourself.
A few things actually distinguish a real cosmetic dentist from a general dentist who occasionally takes a cosmetic case:
- Post-graduate cosmetic training. Dental school spends very little time on cosmetic work. Most of what a real cosmetic dentist knows about smile design, shade matching, porcelain layering, and bite aesthetics came from continuing education taken after graduation, on their own dime, often over decades. The Hornbrook Advanced Cosmetic Dentistry Continuum is one of the most rigorous programs in the country and a useful credential to look for. Dr. Ashish Patel is a graduate.
- Active membership in the American Academy of Cosmetic Dentistry (AACD). AACD membership alone does not prove a dentist is good. What it does prove is that the dentist takes cosmetic work seriously enough to invest in the membership, attend the meetings, and stay connected to the people advancing the craft. A dentist who claims cosmetic expertise but has no AACD involvement is a signal worth asking about.
- Volume of actual cosmetic cases. A dentist who designs five smiles a year is not building the muscle a dentist who designs five smiles a month is building. Ask any cosmetic dentist directly: how many full smile designs with porcelain veneers or crowns have you completed in the last few years? The honest number is more useful than any marketing claim.
One warning Dr. Patel raises with his own patients. If a dentist claims to have done fifty thousand cosmetic procedures, or a young dentist claims thousands of smile designs, ask what they are counting. Some practices count every whitening visit and every composite filling as a “cosmetic procedure” to inflate the number. The honest question is about full smile designs with veneers or crowns. The answer to that question is much smaller and much more telling.
Step one: understand what cosmetic dentistry actually is
Cosmetic dentistry is not a single procedure. It is a category that covers everything from a single whitening visit to a multi-month coordinated smile makeover. The right cosmetic plan is rarely one specific procedure. It is usually a combination, sequenced and designed around your particular smile, your face, and your goals.
The vocabulary to know:
- Teeth whitening brightens surface staining from coffee, wine, and time. It is the simplest cosmetic entry point and the one most patients start with.
- Composite bonding uses tooth-colored resin to repair chips and small imperfections in a single visit.
- Porcelain veneers are ultra-thin custom porcelain shells designed around your face, used when shape, color, and minor alignment all need to change on the visible front teeth.
- Porcelain crowns cover heavily damaged teeth and replace more natural tooth structure than veneers.
- Dental implants replace the root portion of a missing tooth and are fitted with a crown for a natural-looking full restoration.
- Inlays and onlays are lab-fabricated fillings that match the natural color of the tooth.
- Tooth-colored fillings replace the old silver-amalgam look with composite that disappears into the tooth.
- Clear orthodontic aligners like Invisalign® straighten teeth without metal braces.
- Tooth contouring and reshaping smooths edges and adjusts shape with a laser or precision drill.
A real cosmetic dentist will tell you which of these is the right tool for your particular case, even when the simpler tool is the right one. A dentist who recommends veneers for every case is not designing around you. They are selling what they want to sell.
Step two: do the research the dentist cannot do for you
Every practice website lists credentials, years in practice, and continuing education. That is the starting point. The deeper research is what other patients say and what their actual work looks like.
A few specific things to dig into:
- Postgraduate training and continuing education. Look for named programs (Hornbrook, Spear, Kois, AACD-affiliated training) rather than vague phrases like “extensive continuing education.”
- Professional memberships. AACD is the headline membership for cosmetic work. Local academy and study club involvement also signals a dentist who stays connected to the craft.
- Years in practice and case volume. Both matter. A new dentist with high volume in a strong mentored practice can be excellent. A long-tenured dentist who rarely does cosmetic work is not the right fit for your smile makeover.
- Online reviews on Google and the practice’s own testimonials. Read recent reviews specifically. Patterns matter more than any single review. If the same compliment shows up fifty times, it is real.
- Referrals from your general dentist. Your general dentist sees the inside of your mouth and knows who in the area does excellent cosmetic work. Ask them directly. Their honest answer is one of the most valuable pieces of information you will get.
Step three: see real patient cases, not stock photos
Photos are how a cosmetic dentist proves their work. Any practice doing real cosmetic dentistry will have a before and after gallery of patient cases, ideally with multiple angles and a range of presentations. Look for variety. Veneer cases, full smile makeovers, single-tooth restorations, whitening transformations. A gallery that only shows one type of case is a gallery that only does one type of case well.
A few things to look for and to ask about:
- Are these the dentist’s own patients? Some practice websites use stock photography or licensed before-and-after libraries. Ask directly. The answer should be yes, and the dentist should be able to tell you the story of any photo you point at.
- Can you see a case similar to yours? If you are considering veneers on your front six teeth, ask to see veneer cases on the front six teeth. If you are planning a full smile makeover, ask to see full smile makeovers. Generalities are not enough.
- Can you talk to a past patient? A confident cosmetic dentist will connect you with patients who agreed to be references. A short conversation with someone who has lived with their veneers for five years is one of the most useful pieces of due diligence available.
At Dentistry at East Piedmont, every smile you see on the website and on the smile gallery belongs to a real patient who said yes to sharing their transformation. No stock photos. Every face is someone who walked through the doors and trusted the team with their smile.
Step four: the consultation is where the real evaluation happens
The consultation is the most important single hour of your decision. It is the moment where credentials, photos, and reviews collide with the actual experience of being in the chair across from the dentist who would be doing the work.
A few things the consultation should give you:
- Real time with the actual dentist. Not just the treatment coordinator. Not just a hygienist running through paperwork. The dentist who would perform your work should spend meaningful time with you. There is a real difference between a dentist who spends forty-five minutes to an hour with you and a dentist who spends twenty minutes. Ask up front who you will be meeting with and for how long.
- A comprehensive look at your smile, not just the one tooth that bothers you. A real cosmetic consultation includes evaluating your bite, your TMJ joint, the symmetry of your face and lips, the way your teeth show when you laugh, and the relationship between your gum line and your smile line. If the consultation only covers the one tooth you came in worried about, the recommendation will not account for the rest of your smile.
- Photographs and digital scans. Modern cosmetic planning uses high-resolution photography and digital impressions to model your smile before any treatment begins. A practice that skips this step is planning blind.
- A written treatment plan with options. The right cosmetic dentist will present the ideal plan and reasonable alternatives. You should leave knowing what is recommended, what the alternatives are, and why one path was prioritized over another.
- A clear timeline and a clear investment. You should not leave a consultation wondering what the work would cost or how long it would take. Both should be explicit, in writing.
Questions worth asking at the consultation:
- How many years have you been doing cosmetic work specifically?
- How many cases like mine have you done in the last year?
- What materials would you use, and why those?
- What happens if I am not happy with the final result?
- Can you walk me through what the treatment will feel like, day by day?
- Who else on the team would be involved in my care?
At Dentistry at East Piedmont, the cosmetic consultation is complimentary and runs for a full session with Dr. Patel. The comprehensive examination that follows takes roughly an hour and a half. He goes tooth by tooth, evaluates your bite and TMJ, studies the aesthetic relationships across your face and smile, and listens carefully to what you actually want before any plan is drafted.
Step five: investment, honestly framed
Cosmetic dentistry sits across a wide investment spectrum. A single whitening visit is one end. A full smile makeover with veneers, alignment, and bite restoration is the other. The right plan for you is the one that gets you to the result you described without going further than your case actually requires.
A few honest things about the investment side that most articles will not tell you:
- Most cosmetic procedures are considered elective, so dental insurance typically does not cover them. A practice that hides this fact in fine print is not being upfront with you. Dentistry at East Piedmont says this directly so there are no surprises at the end of the consultation.
- Bargain shopping does not work in cosmetic dentistry. A poorly matched veneer that chips at month six costs more to redo than the original would have cost done well. Sub-par porcelain that stains or cracks costs more to replace than premium porcelain that lasts decades. The cheapest option is rarely the cheapest path.
- Financing exists for a reason. Dentistry at East Piedmont partners with reputable third-party lenders for financing, so most patients qualify for flexible monthly payment plans across the full range of cosmetic procedures.
- The consultation is the only place a real investment number comes from. Any cost a practice quotes you over the phone, without seeing your mouth, is a guess. A real number comes from a real exam.
There is one more thing worth saying on price. A common path patients fall into is choosing the dentist who happens to be in their insurance network for a procedure their insurance was never going to cover anyway. The insurance directory is not a cosmetic-dentist directory. The right question is who does excellent cosmetic work in your area, not who is in your network for procedures the network does not cover.
Step six: communication is the whole game
The single best predictor of how a cosmetic case turns out is the quality of communication between you and your dentist. Not credentials. Not technology. Communication.
This is because cosmetic outcomes are subjective in a way other dental work is not. A filling either seals the tooth or does not. A veneer either matches the smile you wanted or does not, and the only person who can define that smile is you. A dentist who does not listen carefully to what you want cannot deliver what you want, no matter how skilled their hands are.
A few signals to watch for at the consultation:
- Do you feel rushed? If you do, that is the pace your treatment will run at too.
- Do you feel heard? A good cosmetic dentist will ask more questions than they answer in the first part of the consultation, because they are trying to understand what you actually want before they recommend anything.
- Are they honest about what will and will not work? A dentist who promises everything is a dentist who will disappoint you somewhere. A dentist who tells you honestly that one of your goals is not realistic, and explains why, is a dentist you can trust on the goals that are.
- How do they handle a question about a dissatisfied patient? Ask directly: tell me about a patient who was not happy with the final result, and what you did about it. The answer is more revealing than any marketing copy.
Dr. Ashish Patel founded Dentistry at East Piedmont in 2001 with a simple philosophy: treat every patient like family. That philosophy is the reason every consultation begins with listening before recommending. The cosmetic plan you walk out with is built from what you said you wanted, not from what we wanted to sell.
When you are ready
If you are at the point of scheduling consultations, schedule a few. The contrast between one practice and another will tell you more than any guide can. Pay attention to how you feel in each space, how each dentist communicates, and how each treatment plan reads when you sit with it the next morning.
If Dentistry at East Piedmont is on your list, we would love the chance to listen. The cosmetic consultation is complimentary, the comprehensive examination that follows is thorough, and you will leave with a written plan, a clear timeline, and an honest investment number. No pressure. No upsells. Just a real conversation about your smile and the path to the result you described.
Schedule your free consultation when you are ready.